Identity Resolution Services

Identity Resolution Services gives all Houston General Members unlimited one-on-one access to a highly experienced fraud specialist from Identity Theft 911 whenever you're concerned about the safety of your personal Information, saving you hours of lost time and untold aggravation.

Whether you have a serious identity theft crisis or need to take preventative measures in the event of a lost or stolen wallet, you won't have to struggle on your own. Your personal advocate guides you through the complicated resolution process from start to finish, and will even follow-up months after the resolution is complete.

With years of experience dealing with law enforcement and government agencies, creditors, and credit bureaus, your advocate cuts through the red tape so you don't have to struggle on your own.

Your identity is your most valuable asset.If you discover suspicious activity in one of your accounts, call the Houston General Claims Department immediately at 877.248.9015 to be referred to a fraud specialist from Identity Theft 911.

Credit Monitoring for all Houston General Members

In addition to resolution services, Houston General members are also eligible to receive one year of credit monitoring. Identity Credit Monitoring Services(SM) from Identity Theft 911® pairs state-of-the-art credit monitoring to detect early signs of identity theft with on-demand access to an experienced fraud specialist. You'll get the best of both worlds: a sophisticated early warning system and live, on-demand expert advice whenever you need it.

This powerful combination of automatic detection and expert resolution makes Identity Credit Monitoring Services(SM) the most effective identity theft solution available.

If you are a Houston General member but have not yet registered to access your member benefits, please register now.

If you are not a Houston General member, but are interested in becoming one, please find an agent near you.