Auto
As a Houston General auto policyholder, you have access to a range of exclusive benefits to keep you on the road.
Roadside Assistance
With Houston General's Roadside Assistance Program, you won't be left stranded. Our members receive services that include coverage up to $100 for battery boost / jump-start; flat tire replacement; fuel delivery; key retrieval; and towing assistance-24 hours a day, 365 days a year.
Call 1.866.247.4617 for emergency service.
Auto Deductible Waivers
Out-of-pocket costs following a loss can be an unexpected surprise. We offer deductible waivers for certain auto accident situations. If your damaged windshield can be repaired rather than replaced, we'll waive your deductible. Our Claims Department will provide additional information when you file a claim.
Auto Maintenance Resource
Wear and tear on a car impacts its value and performance. These helpful maintenance tips can help you keep your car looking great and running in peak condition.
Quality Auto Repair Guarantee
You expect repairs done right the first time. We guarantee repairs done through our automobile CARE Program for as long as you own or lease your vehicle.
Call our Claims Department at 1.877.248.9015 to locate a designated CARE facility near you.
And, you are also eligible to receive the following services through our partner Identity Theft 911®:
Identity Resolution Services and Identity Credit Monitoring Services
Did you know that 27,000 new people each day become victims of identity theft? For the past seven years, identity theft has been the fastest growing crime in America, and its effects can be devastating.
A single fraudulent activity on one of your accounts is often just the tip of the iceberg, so time is of the essence. Houston General has partnered with Identity Theft 911, a leading provider of identity theft solutions, to provide you with comprehensive theft resolution services and proactive assistance should you have a serious identity theft crisis, or simply need to take preventive measures regarding a stolen credit card or lost wallet.
Learn more about identity theft resolution services available exclusively to Houston General members, and register for credit monitoring service.
Disaster Document Recovery
If you have lost your personal identification, legal or financial documents due to a natural disaster, flood or fire, a highly experienced specialist from Identity Theft 911 will help re-establish crucial sensitive documents, expedite emergency authentication, provide access to financial institutions and records, and coordinate with your employer, benefits providers, and even family and friends.
Call our claims department at 1.877.248.9015 to be transferred to an Identity Theft 911 specialist.
Learn more about Disaster Document Recovery.
Travel Document Recovery
Ever thought about the frustration you would experience if you suddenly lost your license, passport, or airline tickets while traveling? Instead of focusing on your trip, you would be stuck dealing with law enforcement officials, government bureaucrats and credit reporting agencies. Houston General Members have access to highly experienced fraud specialists to help you with emergency travel documents and arrangements, as well as take proactive measures to protect against the fraudulent use of your lost information.
Learn more about Travel Document Recovery.